general conditions

GENERAL TERMS AND CONDITIONS OF SALE

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DEPOSIT: NO DEPOSIT IS REQUIRED AT THE TIME OF BOOKING, PAYMENT IS MADE AT THE END OF YOUR STAY.

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CANCELLATION BEFORE THE START OF THE STAY

Cancellation is free of charge if made more than 7 days before the start of your stay.
If the cancellation is made between 7 days and the arrival date, the full amount of the reservation is due.

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IN CASE OF SHORTENED STAY

The price corresponding to the cost of the accommodation remains entirely with the owner.

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CANCELLATION BY THE OWNER (FORCE MAJEURE)

the owner will inform the tenant by e-mail and telephone)

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ARRIVAL/DEPARTURE

Always indicate your probable time of arrival when booking
as well as your telephone number and more precisely the day before or on the same day,
the owner will make himself available.
The reception is from 5.30 pm to 7 pm.
Before, it is possible to leave the luggage and to take disposal of the room if it is available, only if the request is made beforehand.
In case of late arrival or delayed arrival, the tenant has to inform the owner.
Departure: all rooms must be vacated by 11am.

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SUBJECT TO VAT IN FORCE

Subject to 10% VAT, included in the room rate.

BED AND BREAKFAST EDEN OUEST

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33 rue Thiers 17000 La Rochelle
+33 (0) 6 82 62 68 97
contact@edenouest.com
Plan your route

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FREE ACCESS FOR BABIES

A cot, a bathtub and a child's chair
are available.
For children using the extra bed in the rooms,
extra charge of 25€/night.

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CONDITIONAL ANIMALS

Only dogs weighing less than 10kg and docile
can be accepted, subject to specific request.
Other dogs will not be allowed in the house.